Privacy Policy

We understand it is important to protect your privacy and your personal information.

This policy describes how we will protect, store and use any personal information we collect from you.

COLLECTING INFORMATION

Your use of this website may mean that we collect the following information about you:

  • You might share contact information with us by filling in the contact form on this website or by corresponding with us by email or phone. You might also share information when you use the links to social media channels. This information could include:
    • Your name
    • Your address
    • Your email address
    • Your phone number
  • We might also collect technical information about you automatically if you use our website:
    • Technical information such as the Internet Protocol (IP) address that is used to connect your computer to the internet.
    • Login information, browser information and the operating system that you use.
    • Information about your visit, including which pages you’ve visited and for how long, any download errors and what you’ve clicked on.

USING INFORMATION

Folkestone and Hythe District Council will use this information in the following ways:

  • To provide you with information that you have specifically requested from us. The email address that you submit to us will be forwarded to Pillory Barn, who provide Folkestone and Hythe District Council with marketing and communications services. The email address that you submit will be stored within the website’s own database.
  • To keep you informed about the project more generally, if we feel this information is of interest to you.
  • To make sure that the content on our website is presented to you in the most effective way and the website is functioning correctly.

SHARING INFORMATION

Pillory Barn (www.pillorybarn.co.uk) is responsible for protecting your data and responding to your queries. Pillory Barn will:

  • Not share your data with any suppliers or partner organisations outside of Folkestone and Hythe District Council, except the website developer, search engine and analytics providers.
  • Only share your data within this group in exceptional circumstances, if information or clarification is needed to respond to your query.
  • Make sure that the website developer, search engine and analytics providers are protecting the data that is collected from the website and not using it for any reason except to make sure the website is running efficiently and we are providing the best user experience that we can. We use Google Analytics and MailChimp as third-party data processors to make sure the website functions correctly and we are able to respond to your queries.
  • Only share your information where we are legally obliged to do so outside of these circumstances.

STORING INFORMATION

  • If you request to be added to our mailing list using our contact form, the website database will store your contact information in order to do this. It will be stored electronically and copies will not be made.
  • Your email address and name will remain on Pillory Barn’s Folkestone and Hythe database for as long as their function as communications provider exists or until you request removal.

DATA BREACHES

  • We will report any unlawful data breach of this website’s database or the database(s) of any of our third-party data processors to all relevant authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

YOUR RIGHTS

You have the right to ask us not to process your personal data at any time and you can also find out details about how we are using your data specifically. Contact communications@folkestone-hythe.gov.uk

WHAT ARE COOKIES?

Cookies are a small text files that are stored in your web browser that allows folkestoneandhythe.co.uk or a third party to recognize you. Cookies can be used to collect, store and share bits of information about your activities across websites, including on the folkestoneandhythe.co.uk website.

Cookies might be used for the following purposes:

  • To enable certain functions
  • To provide analytics
  • To store your preferences
  • To enable ad delivery and behavioral advertising

folkestoneandhythe.co.uk uses both session cookies and persistent cookies.

A session cookie is used to identify a particular visit to our Website. These cookies expire after a short time, or when you close your web browser after using our Website. We use these cookies to identify you during a single browsing session, such as when you log into our Website.

A persistent cookie will remain on your devices for a set period of time specified in the cookie. We use these cookies where we need to identify you over a longer period of time. For example, we would use a persistent cookie if you asked that we keep you signed in.

HOW DO THIRD PARTIES USE COOKIES ON THE folkestoneandhythe.co.uk WEBSITE?

Third party companies like analytics companies and ad networks generally use cookies to collect user information on an anonymous basis. They may use that information to build a profile of your activities on the folkestoneandhythe.co.uk website and other websites that you’ve visited.

What cookies are used on the folkestoneandhythe.co.uk website?

Name of Cookie First / Third Party Provider Purpose
_gid Third Party Google Used to distinguish users
_ga Third Party Google Used to distinguish users
_gat Third Party Google Used to throttle request rate
CookieControl First Party N/A Used to store your cookie consent request to allow/disallow

WHAT ARE YOUR COOKIE OPTIONS

If you don’t like the idea of cookies or certain types of cookies, you can change your browser’s settings to delete cookies that have already been set and to not accept new cookies. To learn more about how to do this, visit the help pages of your browser.

Please note, however, that if you delete cookies or do not accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

WHERE CAN I FIND MORE INFORMATION ABOUT COOKIES?

You can learn more about cookies by visiting the following third party websites:

AUTOMATED TECHNOLOGIES OR INTERATIONS

As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our cookie policy for further details.

THIRD PARTIES OR PUBLICLY AVAILABLE SOURCES.

We may receive personal data about you from various third parties, including technical data from the following parties:

  • analytics providers [such as Google based outside the EU]
  • advertising networks [such as Google based outside the EU]
  • search information providers [such as Google based outside the EU].